![]() The representative finally called back and lied and said ahe mailed it earlier. I called back and it hadnt been mailed yet so ofcourse the cutoff date was missed. ![]() ![]() She told me she would call me back with it and the date of arrival. So i ask for the tracking number and ofcourse she couldnt provide it. I dont know how she would know this if it wasnt mailed yet. She kept with the lies and told me they could send it out today but it wouldn't arrive until friday. I stated if it is addressed to someone else, then it wasn't my card. She came back on and stated because the card was accidently addressed to someone else that they couldn't give me that information. I ask her if i could havw the.tracking number and she said sure let me obtain it. She place me on hold for a long period of time and came back and said it was sent to the wrong place. I told her that work at the post office that the card was suppose to arrive and the card didnt arrive with the express. I called FSFCU back to let them know my card didnt come in and ahe stated it was only12:43. I went to the post office that i am employeed and there is no express that arrived for me. I called 11/21/22 and the customer representatitve assured me that my card qas beint sent out. Everytime i called it was a different excuse and the bank still wanted me to pay the express fee after it was their fault until i had to really let them know that customera has righta as well. The first time it took 7 days to receive my replacement card that was suppose to be mailed express and received the next day. I know if they go and mail the card by the cutoff time that i should receive it when the bank tells me or they can receive their money back because it is a gauranteed date.įSFCU is guilty with charging the customer telling them it will get there the next day and not going to mail the card until late or forgetting to mail the card. I work for the USPS, so I always choose express. The representative always offers different ways you can receive the card. Unfortunately some way my card seems to get compromise and i have to ordwr a new one. I kept my account here after i came off of active duty in 2006 and joined the Army Reserves. Have been banking with FSFCU since 1994 when i joined active duty. The higher the net worth number the more secure a credit union is considered. Net worth measures how much total assets exceed total liabilities. In net worth and $838,257 in loans loss reserves.įort Sill FCU has a net worth of 10.74% versus the BestCashCow average of 12.75. To cover these potential losses it had $38,167,841 The closer the Texas Ratio is to 1-to-1 or 100%, the less capital and reserves a credit union hasįort Sill had $3,175,695 in non-current loans and $120,703 in owned assets. With the amount a credit union has on hand to cover any losses. The Texas Ratio compares the amount of loans at risk and assets repossessed The following ratios and data are available to help you better understand the financial condition of Fort Sill.Īll credit unions on BestCashCow, except those specified as not NCUA-insured in the overview section above, are NCUA-insured.ĭepositors should be careful to remain within NCUA insurance limits.
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